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Your next step.
Made personal.
Book a visit, ask a question or find your clinic. We're here to help you choose your next step.
For more practical information, explore our clinic blog.
Further reading: informed consent.
Appointments
Let’s plan your visit.
Have a treatment in mind? Choose it here. Still weighing your options? Ask us about a consultation. We’ll help you confirm the right appointment and clinic location.
A $50 deposit applies to first-time clients. Your treatment and total cost are confirmed before care.
Speak with our team.
Tell us the treatment you have in mind, or ask which consultation to arrange. We will help you confirm the clinic and availability.
Email opens your email app. Please keep medical details out of ordinary email; ask us about secure intake.
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Close to you
Find your Elev8.
In collaboration with Wilson Health Services.
Kitchener
123 Pioneer Drive, Building J, Unit 2Kitchener, Ontario N2P 2A3 Directions ↗Consultation enquiry
Paris
1070 Rest Acres RoadParis, Ontario N3L 0K6 Directions ↗Consultation enquiry
Guelph
30 Clair Road West, Unit 5Guelph, Ontario N1L 0A8 Directions ↗Confirm availability
Cambridge
210 Pinebush Road, Unit 6Cambridge, Ontario N1R 8A9 Directions ↗Consultation enquiry
Choose a location and load the map.
Google Maps opens here when requested. Directions are also available above.
Visit us in Kitchener, Paris, Guelph or Cambridge. Contact our team for clinic times and practitioner availability.
Before your visit
A little clarity.
A confident start.
Meet our team, explore your options and review the guidance for your appointment.
Feeling nervous about treatment?
Tell us what would help you feel more comfortable. Our nursing team can explain the procedure, answer questions before and during your visit, and plan your preparation and recovery with you.
Options to discuss include breathing exercises, guided relaxation, music or a podcast, and distraction tools such as a hand-massage tool. Ask ahead about bringing a friend, family member or support person so we can confirm arrangements for your treatment and location.
Which clinic should I visit?
Check the location on your appointment confirmation before travelling. Use the directions above, or call us if you need help finding the right clinic.
What should I know before my first visit?
Your clinician will review your goals and health history. Read the relevant pre-care guide and bring your questions. A $50 deposit applies to first-time clients; see the full booking policy for how it is applied.
How do I change an appointment?
Contact the clinic as early as possible. Cancellation and rescheduling notice periods differ. Review the booking policy before making a change.
Can you help with access or arrival questions?
Contact us before your visit to discuss access needs, parking or finding the entrance at your chosen clinic. Our team can confirm the details for your location.
How do I share health information?
Ask our team for its secure intake process. Please do not send medical records, health-card details or treatment photographs through ordinary email.
If you'd like us to contact you, please fill out the form below.
123 Pioneer Drive, Building J, Unit #2
Kitchener, ON
Location Inside Wilson Health Services
If you'd like us to contact you, please fill out the form below.
FAQ
Plan Your First Visit and Contact Elev8 Aesthetics in Kitchener
These additional questions about this aesthetic medicine clinic cover appointment logistics, insurance, accessibility, and preparation for both the Kitchener and Cambridge locations, complementing the general contact information on this page with practical details for planning your visit.
No referral is required to book at this aesthetic medicine clinic. Most treatments, including Botox, dermal fillers, PRP hair restoration, and IV therapy, are considered elective and can be booked directly through the online booking portal or by contacting the clinic. If a visible skin concern raises a medical question outside the scope of aesthetic treatment, the nursing team may recommend you also follow up with your family physician. This keeps your care coordinated without creating unnecessary delays in scheduling a consultation at either the Kitchener or Cambridge location. Most first-time clients find that a simple phone call or online booking request is all that is needed to get started, and the intake process at the consultation will clarify anything further. If you have already had aesthetic treatments elsewhere and are simply switching providers, your consultation will still focus on your current goals and relevant medical history rather than requiring any formal transfer of records from a previous clinic. This approach helps keep the booking process straightforward for both new and returning clients across a wide range of treatments at any aesthetic medicine clinic.
Bring a government-issued photo ID, a list of current medications and supplements, and any relevant medical history that could affect treatment eligibility, such as pregnancy, autoimmune conditions, or recent cosmetic procedures elsewhere. If you were given a printed intake form when booking, arrive with it completed to help your consultation run smoothly and reduce waiting time once you arrive at either the Kitchener or Cambridge location. You do not need to bring payment in advance, since payment is typically collected after your consultation or treatment at the clinic. Wearing comfortable clothing that allows easy access to the treatment area, such as your face, scalp, or arm depending on the service, can also make your visit more efficient for both you and your provider. If you are unsure what to expect at your specific appointment, mentioning this when you book allows the front desk team to send additional preparation guidance ahead of time, which is especially useful for first-time visitors unfamiliar with an aesthetic medicine clinic. Arriving a few minutes early also gives you time to settle in and mentally prepare for your consultation without feeling rushed.
Specific cancellation windows and any associated fees for this aesthetic medicine clinic are outlined in the clinic's published policies rather than summarized generically here. Reviewing the clinic policies page before your appointment helps you understand deposit requirements, late-cancellation terms, and no-show guidelines that may apply to your specific treatment. If your plans change, contacting the clinic as early as possible by phone or email gives the team the best chance to adjust your booking without penalty. Because appointment slots for popular treatments can fill quickly, providing as much notice as possible also helps another client take advantage of the opening you free up, which benefits the wider client community booking at either location. Reading the policies page in full before your first appointment is generally the most reliable way to avoid any confusion about deposits or fees later on, and it can save time and uncertainty for every future appointment you make at this aesthetic medicine clinic.
Yes, appointments booked through the online portal for this aesthetic medicine clinic can generally be adjusted by contacting the clinic directly, since rescheduling options within the booking software itself may be limited depending on the treatment involved. Call 519-707-4100 or email the clinic with your name and appointment details, and the team will help find a new time at either the Kitchener or Cambridge location that better fits your schedule. Giving as much notice as possible improves the chance of securing your preferred new slot, particularly around busy periods such as long weekends or holidays when appointment demand tends to increase across both clinic locations. If your original booking included a deposit, ask the team how rescheduling may affect that deposit so there are no surprises when your new appointment date arrives. Keeping a note of your appointment confirmation, whether by email or text, also makes it easier to reference details quickly if you do need to reschedule.
Most aesthetic and cosmetic treatments offered at this aesthetic medicine clinic, such as Botox, fillers, and PRP, are considered elective and are typically not covered by provincial health insurance or most extended health plans. Some clients use health spending accounts or personal insurance for select treatments, but coverage varies significantly by provider, policy, and treatment type. Confirming eligibility directly with your insurer before your appointment is the most reliable way to understand what, if anything, may be reimbursed for your specific treatment plan. The clinic can typically provide a receipt after your visit that you can submit to your insurance provider for reimbursement consideration, though approval decisions rest entirely with the insurer rather than with the clinic. It is worth noting that reimbursement cannot be guaranteed, so treating insurance coverage as a possible benefit rather than a certainty is the most realistic approach when budgeting for treatment. Discussing your insurance situation candidly during your consultation, if relevant, allows the team to provide you with the documentation you may need afterward.
Yes, this aesthetic medicine clinic offers more than injectables. In addition to Botox and Dysport and PRP hair restoration, treatment options also include microneedling, skincare consultations, and IV therapy options at both clinic locations. Whatever treatment you are considering, the contact form and phone line are appropriate ways to ask general questions before committing to a specific service or booking a full consultation with a provider. If you are unsure which treatment best matches your goals, describing your main concern when you reach out can help the team point you toward the most relevant service page or consultation type, so you arrive at your first appointment with a clearer sense of what to expect. Because treatment needs can evolve, checking in periodically about new services or seasonal offerings is a simple way to stay informed about your options at this aesthetic medicine clinic.
Yes. As a nurse-led aesthetic medicine clinic, Elev8 is built around a consultation-first approach that suits clients who are new to cosmetic or wellness treatments as much as it suits returning clients familiar with the process. You can learn more about the clinic's founder and overall approach on the about page, and browsing the before-and-after gallery can help set realistic expectations before your first booking. New clients are also encouraged to ask as many questions as needed during a consultation, since informed decision-making is central to this approach to aesthetic medicine care. This reflects the clinic's broader philosophy of client education, which is echoed consistently across its treatment pages and pre-care resource pages available throughout the website. Consultations are intentionally unhurried, giving both new and experienced clients the space needed to make a confident, well-informed decision at their own pace.
At this aesthetic medicine clinic, treatment eligibility for minors depends on the specific service requested and applicable regulations, and consent requirements differ for anyone under the age of majority. Because this clinic follows strict consent standards, the concept of informed consent is central to any medical aesthetic procedure, so a parent or guardian should contact the clinic directly to confirm whether a specific treatment is appropriate for a minor and what documentation may be required before booking is confirmed. This ensures that any decision involving a minor is made with full transparency, appropriate oversight, and adequate time for questions before any treatment takes place at either location. Clinics that prioritize informed consent in this way tend to build stronger, more trusting relationships with the families they serve over time, which is a core part of a responsible aesthetic medicine clinic's approach to care.
This aesthetic medicine clinic does not publish detailed transit routes on this page, so the most reliable way to plan your trip is to enter the clinic's address into your preferred maps application, using the Kitchener address for the primary location or the Cambridge address for the second location. Anyone visiting an aesthetic medicine clinic for the first time may feel unsure about logistics. If you rely on public transit and have questions about the nearest stop, contacting the clinic ahead of your appointment allows the team to share any additional guidance they may have gathered from previous visitors arriving without a vehicle. Many first-time visitors also find it helpful to call ahead if they anticipate any difficulty finding visitor parking near either building, since parking layouts can vary depending on the surrounding business park. Planning your route the day before your appointment, rather than the morning of, can further reduce any last-minute stress.
Yes, you can request a specific team member when booking, subject to their availability on your preferred date and location. Continuity of care matters at any aesthetic medicine clinic, and for treatments like PRP hair restoration or ongoing Botox maintenance, many returning clients prefer to see the same provider across multiple visits for consistency in technique and communication. Mentioning your preference clearly when you book, either online or by phone, gives the front desk the best chance of accommodating your request ahead of time. If your preferred provider is unavailable on your desired date, the team can typically suggest an alternative appointment time or a comparably experienced provider at the same location, so your treatment schedule is not significantly delayed. Clients who value this kind of continuity often mention it as one of the more reassuring aspects of their overall experience with the clinic.
Accepted payment methods are confirmed at the time of booking or during your consultation, since options can be updated from time to time at this aesthetic medicine clinic. If you have a specific payment method you would like to use, such as a particular card type or financing option, mentioning this when you contact the clinic ensures there are no surprises when it comes time to pay for your treatment. Asking about payment options in advance is especially useful if you are budgeting for a series of treatments, such as a PRP hair restoration program that may involve multiple sessions, or a longer-term skincare plan involving several visits over a few months.
Availability of gift cards or third-party bookings is best confirmed by contacting the clinic directly, since offerings at any aesthetic medicine clinic can change over time. If you are hoping to book or gift a treatment for someone else, mentioning this clearly when you reach out allows the team to advise on scheduling, consultation requirements, and payment for the person receiving care. It is also worth confirming whether the recipient will need to complete their own intake and consultation before the gifted treatment can proceed, since most treatments at this clinic require a personalized consultation regardless of who arranged or paid for the appointment.
Post-treatment questions should go directly to the clinic by phone or email rather than through social media, since aftercare questions at an aesthetic medicine clinic often involve details specific to your individual treatment. The clinic's pre- and post-care pages, linked from individual treatment pages, outline general aftercare guidance, but any unusual symptoms or concerns should be raised with the clinic promptly so the team can advise you appropriately. Keeping a note of your treatment date and the specific product or procedure used can help the team respond more precisely to your question, and it also makes it easier for staff to review your file if a follow-up appointment becomes necessary.
Yes. Following up after a consultation is common, especially if you need more time to decide on a treatment plan or have additional questions before committing to a service at this aesthetic medicine clinic. Contacting the same location where your consultation took place, either Kitchener or Cambridge, helps ensure your file and notes are readily available when the team follows up with you. There is generally no strict deadline for following up, though booking your treatment sooner can help you secure a preferred appointment time, particularly for services that tend to book up quickly during busy seasons.
Beyond this contact page, you can visit the Elev8 homepage for an overview of services, read team backgrounds on the team page, or browse the clinic blog for educational articles on treatments offered at this aesthetic medicine clinic. Reviewing this information before reaching out can help you ask more specific questions when you do contact the clinic, and it can also give you a clearer sense of whether a particular treatment aligns with your goals before your first conversation with the team. Many prospective clients find that a little research beforehand makes their first consultation more focused and productive.
Availability of virtual consultations can vary by treatment type and is best confirmed directly with the clinic by phone or through the contact form. Many clients still prefer an in-person consultation at an aesthetic medicine clinic, since certain assessments, such as evaluating skin texture or scalp condition for PRP hair restoration, are more accurate in person. If a virtual option is available for your specific concern, the team can advise you when you reach out. Virtual discussions can sometimes be useful for general questions about pricing structure or treatment suitability before you commit to traveling to either the Kitchener or Cambridge location for a full in-person assessment with a nurse.
Response times can vary depending on clinic hours and appointment volume, so the contact form is best suited to non-urgent questions rather than same-day scheduling needs at this aesthetic medicine clinic. If your question is time-sensitive, calling the clinic directly during business hours is more reliable than waiting for an email reply. For general information about treatments, browsing the general treatment FAQs already published on the site may also answer your question immediately without needing to wait for a response from the front desk team.
Feedback about your experience, whether positive or constructive, can be shared directly with this aesthetic medicine clinic by phone, email, or the contact form on this page. Sharing feedback promptly and specifically, including the date of your visit and the treatment involved, helps the team address any concerns and continue improving the client experience at both the Kitchener and Cambridge locations. Constructive feedback is generally welcomed as an opportunity to refine processes and ensure future visits meet client expectations more consistently.
Appointment reminder practices can vary depending on how you booked and the contact information provided at that time, so it is worth confirming your preferred reminder method, such as email or text, when you schedule at this aesthetic medicine clinic. Keeping your contact details up to date with the clinic helps ensure reminders reach you before your visit to either the Kitchener or Cambridge location. If you do not receive a reminder and are unsure of your appointment time, calling the clinic directly is the most reliable way to confirm your booking details well ahead of your scheduled visit.
If you have specific accessibility needs, such as mobility considerations, or would feel more comfortable communicating in a language other than English, mentioning this when you contact the clinic allows the team to plan ahead for your visit. While this page does not list specific accommodations, most aesthetic medicine clinics, including this one, are generally able to make reasonable adjustments when informed in advance of an appointment. Reaching out by phone or email before booking gives the clinic time to confirm what support can be arranged at either the Kitchener or Cambridge location, so your visit is as comfortable as possible from arrival to departure.